Fraud & Chargeback Protection Policy – SinghCart

At SinghCart, we take fraud prevention seriously in order to protect our customers and our business.

To ensure secure transactions, all orders placed on our website may go through a verification process.

Order Verification

For certain orders, we may request additional verification information such as:

• Confirmation email or phone verification

• Billing and shipping address verification

• Identification for high-value or suspicious orders

This process helps prevent unauthorized transactions and protects customers from fraud.

High Risk Orders

Orders flagged by our fraud prevention system may be:

• Placed on hold for review

• Verified before shipping

• Cancelled if verification cannot be completed

If your order is flagged, our team may contact you before processing the shipment.

Chargebacks

Customers are encouraged to contact our support team before initiating a chargeback with their bank or payment provider.

Most issues can be resolved quickly through our customer support team.

Initiating fraudulent chargebacks after receiving goods may result in:

• Order cancellation

• Account suspension

• Reporting to payment processors and fraud prevention systems

Contact Us

If you have questions regarding your order or payment verification, please contact us.

Email: info@singhcart.com
Website: www.singhcart.com