At SinghCart, customer satisfaction is very important to us. We work hard to ensure that all products are carefully packed and shipped in good condition. However, if there is an issue with your order, we are here to help.
Returns
Due to the nature of grocery and food products, most food items are not eligible for return once delivered.
However, we will gladly assist you if:
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The product arrives damaged
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The product is incorrect
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The product is missing from your order
To request assistance, please contact us within 48 hours of delivery.
Please include:
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Order number
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Product name
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Photo of the product and packaging (if damaged)
Refunds
Once we review your request, we will determine the appropriate resolution.
Possible resolutions may include:
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Full refund
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Partial refund
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Replacement item
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Store credit
Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.
Non-Returnable Items
The following items are generally not eligible for return:
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Opened food products
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Perishable items
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Personal care products that have been opened
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Items damaged due to misuse or improper storage
Order Cancellations
Orders can be canceled only before they are shipped.
If your order has already been processed or shipped, cancellation may not be possible.
Contact Us
If you have questions about your order, please contact our support team.
Email: info@singhcart.com
Website: www.singhcart.com